What is Acuna Ransomware ?
Acuna Ransomware is a Ransomware threat which belongs to Phobos Ransomware family. There is no major modification or changes in mode of attack as compared other previous variants such as Tirp Ransomware , Reig Ransomware . It is considered as a nasty threat that encrypts files of the computer using uncrackable encryption algorithm. Acuna Ransomware targets all the files and data which are stored on the system and renders them useless. the encrypted files cannot be cracked without using decryption key. These are all strategy which is used by hackers behind Acuna Ransomware to demand ransom in order to unlock the data. The files which are targeted will have their file names renamed with unique id as .Acuna. The Ransom note as info.txt as well as pop-up window is used to inform victims that their computer is attacked by Acuna Ransomware.
The ransom note contains all the information such as hackers email id of contact as [email protected], [email protected], or [email protected] email address. Also Telegram messenger id is provided which is @zezoxo. The ransom note states that victims should pay the ransom as quickly as they could. This will decide the amount of ransom fee to be paid as to how quickly victims contact hackers or mail them for ransom payment. They also provide a sample of up to 5 files that can be attached and mailed to them for free decryption. The ransom Note also warns victims not to try any third party decryption tool or rename the file will lead to permanent damage of the files and data. It is also made clear that there is no other way to get the files decrypted other than paying the ransom to hackers.
|Type :||Ransomware, Data Encrypting Malware|
|Family:||Phobos Ransomware Family|
|Ransom note||inform of info.txt & Pop-up Window|
|hackers email id:||[email protected], zez[email protected], [email protected], or @zezoxo on Telegram|
|Distribution:||Malspam, infected document and email with spam attachment, malicious ads, downloading torrent from corrupt website|
|Removal:||Click to Scan your PC with Antivirus|
Screen shot of Acuna Ransomware Note
How Did Acuna Ransomware infects Computer ?
Hackers uses several evil practices to infect and target computers such as spreading data locking trojan, making users click on intrusive ads, downloading cracked software, corrupted activation key, fake installers, malicious documents, Malspam, executable (.exe) file etc. If users click or install any of these they actually end up installing malware on to their system unknowingly.
Should you Pay To Acuna Ransomware Hackers ?
Although Hackers have clearly stated in the ransom note that if victims want to decrypt their files then they have to pay the ransom for the sake of getting decryption key. But it is advised not to pay any amount to hackers as what is the guarantee behind such claims of hackers. What if suppose you pay the ransom and decryption tool is not sent across to victims. Also if you pay today this will make your PC more vulnerable for future attacks too. So it is better not to pay the ransom and instead use backup of the files to restore files that was locked by Acuna Ransomware. Also it is necessary to remove Acuna Ransomware from your PC so that it does not encrypts new files and folders.
Watch Video To Know more About Acuna Ransomware
Details of Antimalware with User’s Guide
Step 1 Remove Acuna Ransomware using “Safe Mode with Networking”
Step 2 Delete Acuna Ransomware using “System Restore”
Step 1 Remove Acuna Ransomware using “Safe Mode with Networking”
Windows XP and Windows 7 users:
First of all Reboot the PC in “Safe Mode”. For this users need to Click on “Start” option and then continuously Tap on F8 during the start process. Then a “Windows Advanced Option” menu will appear on the screen. Now Choose “Safe Mode with Networking” from the listed options.
This will open a new Windows homescreen and your PC or work-station will be working on “Safe Mode with Networking”.
For Windows 8
First Go to Start Screen. Now type “Advanced” after selecting settings within the searched results Within the “General PC Settings” option, Select “Advanced startup” option. Then click on the “Restart Now” option. This will boot work-station to “Advanced Startup Option Menu”. Now Press on “Troubleshoot” and then “Advanced options” button. Then under “Advanced Option Screen”, You need to press on “Startup Settings”. Now again, click on “Restart” button. This will restart PC or Work-station with “Startup Setting” screen. You need to tap F5 to boot in Safe Mode in Networking.
For Windows 10
First of all click on Windows logo by clicking on the “Power” icon. This will open a new menu. Select “Restart” by constantly keeping “Shift” button pressed on keyboard. Once the new Window open Select on “Troubleshoot” as advanced option. Within the startup settings users need to press on “Restart” by clicking on F5 button of the keyboard.
Step:2 How To Delete Acuna Ransomware using System Restore
For this you need to log in on the PC which is compromised by Acuna Ransomware. Now open any browser and download legit anti-malware software. Once installed you need to undergo complete system scan. Thereafter remove the infected and suspicious entries which are detected.
Suppose if you are unable to start PC in “Safe Mode with Networking”, you need not worry. Try “System Restore” Process
Continuously tap F8 Key during “Startup” and then “Advanced Option” menu will appear. Now from the given list of option you need to select “Safe Mode with Command Prompt” and hit on Enter button.
Within new open window of command prompt, type “cd restore” and then click “Enter”
Now type rstrui.exe and then press “ENTER”
In the new opened Window Click on “Next” option.
You can select and choose any of the “Restore Points” and click on Next (This would restore your PC to earlier period before Acuna Ransomware invasion when it was working fine.)
Press on “Yes” in new opened Window.
As soon as your PC gets restored to its previous time, download the suggested anti-malware tool and perform a deep scanning in order to remove Acuna Ransomware infected files if still present on the the work-station.
If you want to restore each file separately which is infected by this ransomware, kindly use “Windows Previous Version” feature. This step is most effective whenever “System Restore Function” is enabled on the PC or work-station.
Important Note: Some variants of Acuna Ransomware delete the “Shadow Volume Copies” so in such cases this feature may not work all the time and will work in specific cases only.
Know How To Restore Encrypted Files Individually
If you want to restore an individual file, you need to right click on it and then go to “Properties”. Now Select “Previous Version” tab. then Choose a “Restore Point” and finally click on “Restore” option.
If you want to access the files encrypted by Acuna Ransomware, alternatively you can try “Shadow Explorer”. To know more details on this application, Click here.
Important: Data Encryption Ransomware are very devastating and hence it is always better to take necessary precautions to avoid any attack on your work-station or PC. We recommend using a powerful anti-malware tool for real time protection. “SpyHunter”, “Enigma group policy objects” are enabled in the registries so that it can block harmful infections such as Acuna Ransomware.
Also, it is highly important to get a very unique feature called “Fall Creators Update” installed on Windows 10. This would ensure to offer “Controlled Folder Access” feature to block any kind of encryption of the data files. Using this feature all the files stored in their default locations are safe.
How To Recover Files Encrypted by Acuna Ransomware
You would have understood now that how you can remove the scripts and payloads of personal files that got encrypted due to Acuna Ransomware in order to protect your personal files which were fortunately not damaged or encrypted till now. If you are unable to retrieve the locked files, using “System Restore” and “Shadow Volume Copies” you must try using a Data Recovery Software.
Step 1: Download Data Recovery Software
Step 3: Click to Accept to agree the terms and agreement.
Step 4: Once installed, this program will be ready to execute. Now select the file you want to recover
Step 5: Select the drive on which the recovery tool is to be run upon. Then click on Scan option
Step 6: This will show Scan in progress bar
Step 7: Select the location to save the recovered files and data.