Remove CookiesHelper Ransomware

What Is CookiesHelper Ransomware?

CookiesHelper Ransomware is a new malware attack that may quickly corrupt your system. This is a data-locking infection also known as crypto malware. Such threats are mostly made to block access to all files on the infected PC and force the victim to pay ransom money. This suspicious infection encrypts all files including text, documents, music, videos, images, and many other files on the compromised machine using a powerful encryption algorithm. It also adds a “.cookieshelper” extension to files after encoding. For example, if a file named “photo.jpg” is encoded by this malware, it will be changed to “photo.jpg.cookieshelper” and cannot be accessed without the decryption key. After encrypting all your data it shows a ransom note (“FILE RECOVERY.txt”) to the users through which it informs you that your system is encrypted and locked. The ransom note also includes payment details. So if you are getting this type of ransom message or notification about this malware then you should take immediate action and remove CookiesHelper ransomware.

Threat Summary Of CookiesHelper Ransomware

Name CookiesHelper Ransomware
Family Mallox Ransomware
Threat Type Ransomware, Crypto Virus, File-Locking Virus
Threat Level High
Encrypted Files Extension .cookieshelper
Ransom Note Name FILE RECOVERY.txt
Decryptor Available Yes
Attacker’s Contact [email protected]
Distribution Methods Spam email attachments, pirated software, torrent websites, malicious advertisements, phishing sites, etc.
Symptoms All your files like photos, videos, documents, etc. have a .cookieshelper extension and you can’t open them.
Damages This ransomware will encrypt all of your data by adding a “.cookieshelper” extension to the file names and demand a ransom payment for the decryption key.

How Does Cookieshelper Ransomware Attacks?

Malware creators and hackers use many different tricks to spread their creations. Similarly, CookiesHelper ransomware mostly infiltrates the targeted system without the user’s permission or knowledge. Software bundling and spam email attachments are some of the most commonly used and effective methods. Most freeware programs contain additional programs that are installed on the host PC without permission or any notification. Simply opening spam emails with malicious attachments can easily introduce malware. Apart from this, clicking on suspicious links, browsing porn or torrent sites, downloading cracked software or games can also introduce this ransomware to your computer.

Tips To Avoid Injection Of CookiesHelper Ransomware

Despite the fact that there is no 100% guarantee to protect your PC from getting infected with CookiesHelper ransomware, there is still some guidance that we want to show you. First of all, be really careful when you surf the web, especially when downloading free programs. Stay away from opening suspicious email attachments, especially when the email sender is not familiar to you. Be aware that some freeware installers may have other unwanted utilities bundled in them, so they may be malicious. Make sure that your current anti-virus and your entire operating system is always fully updated. Obviously, downloading pirated software is illegal and can cause significant damage to your PC. So stay away from downloading cracked software. By following these tips you can avoid any type of virus, ransomware, and malware injection.

Instructions To Remove CookiesHelper Ransomware

There are several methods and procedures that you can use to remove this ransomware from your computer. However, there are so many processes and tools involved that these removal processes may seem daunting. That’s why we’ve written it this way to provide anyone with clear, specific, and straightforward instructions on how to remove this ransomware from their computer. So if you want to remove CookiesHelper Ransomware from your computer, just click on the link below and follow the instructions.

Best Offer (For Windows)

CookiesHelper Ransomware can be creepy PC threat that may keep on running in background by hiding its files on computers. For complete and hassle free removal of this malware, we suggest users to try Spyhunter antimalware scanner to check if the program can help you getting rid of this virus.

Kindly Note *Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found.  Spyhunter’s EULA, Privacy Policy and more details about Free Remover

Best Offer (For Macintosh) If you are a Mac user and CookiesHelper Ransomware has affected it, then you can download free antimalware scanner for Mac here to check if the program works for you.

Details of Antimalware with User’s Guide

Click for Windows

Click for Mac

Step 1 Remove CookiesHelper Ransomware using “Safe Mode with Networking”

Step 2 Delete CookiesHelper Ransomware using “System Restore”

Step 1 Remove CookiesHelper Ransomware using “Safe Mode with Networking”

Windows XP and Windows 7 users:

First of all Reboot the PC in “Safe Mode”. For this users need to Click on “Start” option and then continuously Tap on F8 during the start process. Then a “Windows Advanced Option” menu will appear on the screen. Now Choose “Safe Mode with Networking” from the listed options.

This will open a new Windows homescreen and your PC or work-station will be working on “Safe Mode with Networking”.

For Windows 8

First Go to Start Screen. Now type “Advanced” after selecting settings within the searched results Within the “General PC Settings” option, Select “Advanced startup” option. Then click on the “Restart Now” option. This will boot work-station to “Advanced Startup Option Menu”. Now Press on “Troubleshoot” and then “Advanced options” button.  Then under “Advanced Option Screen”, You need to press on “Startup Settings”. Now again, click on “Restart” button. This will restart PC or Work-station with “Startup Setting” screen. You need to tap F5 to boot in Safe Mode in Networking.

For Windows 10

First of all click on Windows logo by clicking on the “Power” icon. This will open a new menu. Select “Restart” by constantly keeping “Shift” button pressed on keyboard. Once the new Window open Select on “Troubleshoot” as advanced option. Within the startup settings users need to press on “Restart” by clicking on F5 button of the keyboard.

Step:2 How To Delete CookiesHelper Ransomware using System Restore

For this you need to log in on the PC which is compromised by CookiesHelper Ransomware. Now open any browser and download legit anti-malware software. Once installed you need to undergo complete system scan. Thereafter remove the infected and suspicious entries which are detected.

Best Offer (For Windows)

CookiesHelper Ransomware can be creepy PC threat that may keep on running in background by hiding its files on computers. For complete and hassle free removal of this malware, we suggest users to try Spyhunter antimalware scanner to check if the program can help you getting rid of this virus.

Kindly Note *Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found.  Spyhunter’s EULA, Privacy Policy and more details about Free Remover

Best Offer (For Macintosh) If you are a Mac user and CookiesHelper Ransomware has affected it, then you can download free antimalware scanner for Mac here to check if the program works for you.

Suppose if you are unable to start PC in “Safe Mode with Networking”, you need not worry. Try “System Restore” Process

Continuously tap F8 Key during “Startup” and then “Advanced Option” menu will appear. Now from the given list of option you need to select “Safe Mode with Command Prompt” and hit on Enter button.

Within new open window of command prompt, type “cd restore” and then click “Enter”

Now type rstrui.exe and then press “ENTER”

In the new opened Window Click on “Next” option.

You can select and choose any of the “Restore Points” and click on Next (This would restore your PC to earlier period before CookiesHelper Ransomware invasion when it was working fine.)

Press on “Yes” in new opened Window.

As soon as your PC gets restored to its previous time, download the suggested anti-malware tool and perform a deep scanning in order to remove CookiesHelper Ransomware infected files if still present on the the work-station.

If you want to restore each file separately which is infected by this ransomware, kindly use “Windows Previous Version” feature. This step is most effective whenever “System Restore Function” is enabled on the PC or work-station.

Important Note: Some variants of CookiesHelper Ransomware delete the “Shadow Volume Copies” so in such cases this feature may not work all the time and will work in specific cases only.

Know How To Restore Encrypted Files Individually

If you want to restore an individual file, you need to right click on it and then go to “Properties”. Now Select “Previous Version” tab. then Choose a “Restore Point” and finally click on “Restore” option.

If you want to access the files encrypted by CookiesHelper Ransomware, alternatively you can try “Shadow Explorer”. To know more details on this application, Click here.

Important: Data Encryption Ransomware are very devastating and hence it is always better to take necessary precautions to avoid any attack on your work-station or PC. We recommend using a powerful anti-malware tool for real time protection.  “SpyHunter”, “Enigma group policy objects” are enabled in the registries so that it can block harmful infections such as CookiesHelper Ransomware.

Also, it is highly important to get a very unique feature called “Fall Creators Update” installed on Windows 10. This would ensure to offer “Controlled Folder Access” feature to block any kind of encryption of the data files. Using this feature all the files stored in their default locations are safe.

How To Recover Files Encrypted by CookiesHelper Ransomware

You would have understood now that how you can remove the scripts and payloads of personal files that got encrypted due to CookiesHelper Ransomware in order to protect your personal files which were fortunately not damaged or encrypted till now. If you are unable to retrieve the locked files, using “System Restore” and “Shadow Volume Copies” you must try using a Data Recovery Software.

Step 1: Download Data Recovery Software


Step 2: Double click to execute the installer file on your PC

Step 3: Click to Accept to agree the terms and agreement.

Step 4: Once installed, this program will be ready to execute. Now select the file you want to recover

Step 5: Select the drive on which the recovery tool is to be run upon. Then click on Scan option

Step 6: This will show Scan in progress bar

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