What is Pola Ransomware ??
Pola Ransomware is a dangerous cryptovirus belonging to STOP/DJVU Ransomware family. It encrypts and locks system files and demands ransom from victims. All the personal data and non-system files get appended by the Pola virus since it renames files appending as .pola file extension. The original name of the file is renamed such as file name with image.jpg is renamed as image.jpg.pola. Soon after the files are locked, Ransom note with the name as _readme.txt is dropped on the desktop by the ransomware. It is the confirmation from hackers informing victims that their system is attacked by Pola Ransomware and they need to pay the ransom amount to hackers if they want their files to get unlocked. The demanded ransom amount varies from $490/$980 depending upon the time taken to pay out the ransom. Further the ransom note contains email id of hackers where victims can contact before paying the ransom. Ransom note further informs that hackers would respond to the mails within 6 hours of time frame. Also victims should check their junk/spam folder.
|File Extension||.pola file extension|
|Ransom Demanded||$490-$980 in BItcoin|
|Removal||Scan your PC with Legit Antivirus|
Why Victims Should Not Pay Ransom
As a sample victims can attach one of their one of the encrypted file or data can be attached in the emails and sent across to hackers. This can serve as proof for recovery of files. If the victims contact hackers within 72 hours of attack, they will get a discount upto 50%. This is done so that many of the victims rush to pay the ransom amount as soon as possible. But it is never advised to pay the ransom money. This is completely wastage of money as there is no surety whatsoever that hackers will give the decryption tool even if the ransom is paid. What if suppose you pay the ransom and still you do not get the decryption or private key.
Details of Antimalware with User’s Guide
Step 1 Remove Pola Ransomware using “Safe Mode with Networking”
Step 2 Delete Pola Ransomware using “System Restore”
Step 1 Remove Pola Ransomware using “Safe Mode with Networking”
Windows XP and Windows 7 users:
First of all Reboot the PC in “Safe Mode”. For this users need to Click on “Start” option and then continuously Tap on F8 during the start process. Then a “Windows Advanced Option” menu will appear on the screen. Now Choose “Safe Mode with Networking” from the listed options.
This will open a new Windows homescreen and your PC or work-station will be working on “Safe Mode with Networking”.
For Windows 8
First Go to Start Screen. Now type “Advanced” after selecting settings within the searched results Within the “General PC Settings” option, Select “Advanced startup” option. Then click on the “Restart Now” option. This will boot work-station to “Advanced Startup Option Menu”. Now Press on “Troubleshoot” and then “Advanced options” button. Then under “Advanced Option Screen”, You need to press on “Startup Settings”. Now again, click on “Restart” button. This will restart PC or Work-station with “Startup Setting” screen. You need to tap F5 to boot in Safe Mode in Networking.
For Windows 10
First of all click on Windows logo by clicking on the “Power” icon. This will open a new menu. Select “Restart” by constantly keeping “Shift” button pressed on keyboard. Once the new Window open Select on “Troubleshoot” as advanced option. Within the startup settings users need to press on “Restart” by clicking on F5 button of the keyboard.
Step:2 How To Delete Pola Ransomware using System Restore
For this you need to log in on the PC which is compromised by Pola Ransomware. Now open any browser and download legit anti-malware software. Once installed you need to undergo complete system scan. Thereafter remove the infected and suspicious entries which are detected.
Suppose if you are unable to start PC in “Safe Mode with Networking”, you need not worry. Try “System Restore” Process
Continuously tap F8 Key during “Startup” and then “Advanced Option” menu will appear. Now from the given list of option you need to select “Safe Mode with Command Prompt” and hit on Enter button.
Within new open window of command prompt, type “cd restore” and then click “Enter”
Now type rstrui.exe and then press “ENTER”
In the new opened Window Click on “Next” option.
You can select and choose any of the “Restore Points” and click on Next (This would restore your PC to earlier period before Pola Ransomware invasion when it was working fine.)
Press on “Yes” in new opened Window.
As soon as your PC gets restored to its previous time, download the suggested anti-malware tool and perform a deep scanning in order to remove Pola Ransomware infected files if still present on the the work-station.
If you want to restore each file separately which is infected by this ransomware, kindly use “Windows Previous Version” feature. This step is most effective whenever “System Restore Function” is enabled on the PC or work-station.
Important Note: Some variants of Pola Ransomware delete the “Shadow Volume Copies” so in such cases this feature may not work all the time and will work in specific cases only.
Know How To Restore Encrypted Files Individually
If you want to restore an individual file, you need to right click on it and then go to “Properties”. Now Select “Previous Version” tab. then Choose a “Restore Point” and finally click on “Restore” option.
If you want to access the files encrypted by Pola Ransomware, alternatively you can try “Shadow Explorer”. To know more details on this application, Click here.
Important: Data Encryption Ransomware are very devastating and hence it is always better to take necessary precautions to avoid any attack on your work-station or PC. We recommend using a powerful anti-malware tool for real time protection. “SpyHunter”, “Enigma group policy objects” are enabled in the registries so that it can block harmful infections such as Pola Ransomware.
Also, it is highly important to get a very unique feature called “Fall Creators Update” installed on Windows 10. This would ensure to offer “Controlled Folder Access” feature to block any kind of encryption of the data files. Using this feature all the files stored in their default locations are safe.
How To Recover Files Encrypted by Pola Ransomware
You would have understood now that how you can remove the scripts and payloads of personal files that got encrypted due to Pola Ransomware in order to protect your personal files which were fortunately not damaged or encrypted till now. If you are unable to retrieve the locked files, using “System Restore” and “Shadow Volume Copies” you must try using a Data Recovery Software.
Step 1: Download Data Recovery Software
Step 3: Click to Accept to agree the terms and agreement.
Step 4: Once installed, this program will be ready to execute. Now select the file you want to recover
Step 5: Select the drive on which the recovery tool is to be run upon. Then click on Scan option
Step 6: This will show Scan in progress bar